The woman was very irritated, extremely irritated.
Having successfully thrown her weight around for over twenty years—just two days ago at the Municipal First Hospital, she'd managed to secure her father treatment equivalent to a single room despite him being in a three-person ward—she couldn't believe she would suffer such a setback in this tiny Health Clinic.
She immediately flew into a rage, one hand on her hip, the other pointing at Du Heng as she yelled, "What kind of attitude is this? Is this how you provide service? Where's your Dean? I want to find your Dean and complain about you!"
This tactic had always worked for her.
Du Heng looked at the woman before him, reached up to straighten his white gown, and then, looking at her earnestly, said, "Hello, I am Du Heng, the Dean of Zhonghu Town Health Clinic. If you have any complaints, you can tell me directly. I will be sure to handle any personnel who violate our regulations strictly according to the hospital's rules."
