The first call reached Caelin's office while his aide was trying to eat crackers over a trash can.
She saw the hospital exchange on the desk phone, wiped salt from her thumb, and answered. Caelin stood across from her with a cold coffee.
"Office of Emergency Coordination. This line may be recorded, so please tell me who is calling."
The aide pushed the speaker button and reached for a pen.
"Mr. Hollis's daughter is asking about the rescue video," she told Caelin.
Caelin bent closer to the phone. "This is Caelin. Your father is still receiving care, and I can discuss the public statement request with you."
The woman sounded tired. Her father remembered smoke, broken glass, and a man carrying him away from the grocery entrance.
