Mercy General sent Caelin through three extensions before Administrator Elaine Dorsey answered from a stairwell.
Her breathing came hard over the phone. A fire door struck the wall behind her, followed by somebody asking whether she had found security.
"I found them, and I need to know why your office believes my hospital reopened a desk that was removed last winter."
Caelin placed the call on the speaker beside his aide. "The retired credential created a false interview at the shelter and exposed Mr. Hollis's room. Protect him before you search anything."
Dorsey stopped climbing. "Security is outside his room, and his name is gone from the public directory. Moving him requires medical clearance."
Mr. Hollis's daughter was already on the other line. Caelin merged the calls after asking her permission.
