Nan Zhubin smiled: "First, I want to communicate with you about her specific situation and then go over the intervention process again."
Nan Zhubin paid attention to the wording, half of it switched to language only used during a handover with "colleagues."
Li Lingling instinctively took out her notebook that she carried with her and began to prepare to take notes.
Nan Zhubin smiled slightly, took out a folder from the drawer, and handed it to Li Lingling: "This is her intervention record. You quickly go through it. The intervention process doesn't need to be too complicated. The first step is to establish a relationship by using the experiences you've had with her and your care for Niannian to close the gap; the second step is to listen to her feelings of guilt, helping her to express them; the third step is to guide her to see her love and concern for Niannian, and rebuild her confidence as a mother; the final step is to have her perform a small symbolic action..."
