In Lin Fan's view, regarding this incident, neither the driver nor the female can be said to be completely at fault, yet both can be considered to have made mistakes, and their mistakes were caused by the platform's rules.
The platform's rules led to the conflict between the driver and the female.
The driver only wanted to earn more money and complete an order quickly, but the platform provided a 40-minute moving time, which allowed for a lot of operational space. Naturally, the driver hoped for this time to be as short as possible, because the longer it took, the more frustrated the driver would become, as it was a waste of time.
With some ideal customers, the moving could be finished in a dozen minutes, and sometimes the customer might even pay the driver extra to help with the moving. That could be described as a win-win situation.
