It was exactly as Chen Yiyang had speculated.
After discovering issues with the battery cells, several major power bank manufacturers actually began to cooperate discreetly, attempting to brush off the situation.
After all, the battery cell issues were only known to a small circle within the industry.
As long as the information didn't leak out, they could wait for this batch of defective power banks to catch fire and be used up.
Then, they could simply deny the whole affair later on.
Therefore, major manufacturers recently trained their customer service staff.
If a customer complains that their power bank might catch fire, the staff should immediately replace it with a new one and include a coupon.
If a customer posts online about this issue, they contact the platform to have the posts deleted under claims of infringement.
These manufacturers and platforms have advertising deals, so such requests are generally granted.
